How to Vet a Reliable China DMC: A 12-Point Due Diligence Checklist
A cheap quote often means a liability gap. Twelve checks across licensing, insurance, contracts, data, contingency and settlement — usable as a supplier scorecard.
Entity and licensing: verify the business licence, travel-service permit, vehicle operating permits and guide credentials; request a statement of no major complaints in the past 12 months.
Insurance and liability: confirm accident cover, carrier liability and public liability limits, and check that claims handling and cost-advance mechanisms are written into the contract.
Standards and pricing: require itemised quotes specifying lodging grade, meal standard, vehicle class, entries and guide language; replace any "subject to actual" wording with quantified terms.
Data and settlement: confirm client lists are not shared externally, net-rate settlement and monthly statements are supported, invoicing and global payment rails are available, and check 24/7 duty cover plus incident response times.
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